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Legal & privacy

Access to Information (PAIA)

TAIF’s current position on requests for access to records under South African law.

Effective date: 13 October 2026 (permission-based participation v1)
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TAIF’s approachRequest detailsRecord categoriesOfficial resources

TAIF’s approach

TAIF operates in South Africa and recognises that access to records may be governed by the Promotion of Access to Information Act, 2000 (PAIA) and other applicable law.

TAIF Lab is reviewing and documenting its obligations under PAIA. Its Information Officer has not yet been formally registered and a PAIA Manual has not yet been published. Requests can meanwhile be sent to info@taiflab.org.

This page does not claim that a PAIA Manual has been completed or that a particular request process applies before those details are finalised.

Current request details

Legal entity
TAIFLab
Operated by Stephen Coetzee and Astrid Schmulian in partnership
Information Officer
Not yet formally registered; requests are handled by the TAIF operators
Contact email
info@taiflab.org
PAIA Manual
Not yet published
Request procedure
Email info@taiflab.org with your name, contact details, the records requested and enough information for TAIF to verify your identity and locate the records. TAIF may request further information or a prescribed form where applicable.

Categories of records TAIF may hold

Depending on the service's use and configuration, TAIF may hold records in the following categories:

  • governance, legal, contractual, service-provider and security documentation;
  • instructor accounts, identity details, invitations and class-access roles;
  • class rosters, encrypted learner-identifier mappings and learner-verification records;
  • assessment content, team membership, attempts, results, exports and audit records; and
  • support requests, technical operations and security-incident records.

Listing a category does not mean that every record exists or is automatically accessible. Any request remains subject to identity verification, applicable law, institutional responsibilities, permitted grounds of refusal and protection of other people's information.

Official resources

You can read the Promotion of Access to Information Act on the South African Government website, find current guidance through the Information Regulator (South Africa), and obtain the Regulator's current PAIA guides, forms and templates.

Participation permission concerns

For missing or withdrawn learner permission, contact the TAIF privacy contact with the class or activity reference. Do not send unnecessary learner identifiers or parental documents in an initial request. TAIF will verify the requester, restrict access where needed and coordinate review of records with authorised holders. A permission query is reviewed separately from any security-incident reporting obligations.

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