About TAIF Lab and accepting these Terms
TAIF Learning Lab is an educational assessment platform. It allows instructors and learners to take part in individual and collaborative assessment activities, record attempts and scores, and receive immediate feedback.
TAIFLab: Operated by Stephen Coetzee and Astrid Schmulian in partnership. Contact: info@taiflab.org.
TAIF supports teaching and assessment; it does not guarantee a particular learning outcome.
TAIF is intended for university and other higher-education teaching. Educator accounts require the educator to be at least 18 and able to enter into these Terms. Higher-education learners, including a 17-year-old first-year student, may participate when their instructor has authority and the approvals, lawful processing arrangements and permissions required for that learner are already in place.
Before learner information is supplied or participation begins, including Open participation, the instructor must obtain any required institutional approval and parent or guardian permission. Where the learner cannot accept these Terms independently, any required parent or guardian acceptance must also be arranged outside TAIF before participation; permission to process information and acceptance of these Terms are separate requirements. Keep necessary evidence securely and provide it to TAIF when a legitimate review requires it. A learner or representative checkbox records a declaration; it does not establish parental permission or bind a university. TAIF is not offered for general school or children’s self-service use. An unusually young higher-education learner requires a case-specific review with TAIF and the institution before information is supplied or participation begins. If required arrangements cannot be established, use an alternative assessment route.
By creating an account, checking an acceptance box or using TAIF Lab, you agree to these Terms of Use. Please also read the Privacy Notice. TAIF records the applicable Terms and Privacy Notice versions and the time of an express acceptance.
An instructor may register directly in their personal professional capacity. An instructor's use of TAIF does not itself mean that their university has purchased, approved or endorsed the service, and the instructor remains responsible for obtaining any institutional approval that applies to their use.
Accounts and access
Educators register and sign in by verifying control of their email address with a short-lived, single-use code or confirmation link. Users must provide accurate information, access only accounts or classes they are authorised to use, keep authentication codes and private invitation links secure, not impersonate another person, and not intentionally permit unauthorised access.
TAIF Free includes one permanent class for the lifetime of your workspace, up to 500 distinct learners over the class’s lifetime, unlimited roster-based individual and team activities, and one additional instructor. One Free workspace is allowed per person. Creating additional accounts or workspaces, fabricating or reassigning learner identifiers to make different people appear to be previously counted learners, or sharing instructor sign-in access solely to evade Free limits is misuse. Creating the first class consumes the entitlement. Archiving or deleting that class does not automatically create another Free class entitlement. TAIF may reset genuine mistakes or grant custom or unlimited product-usage allowances.
Every Free participant must match the class roster. Removing a learner does not restore a place; re-importing the same learner does not count again. Open participation and label-based Privacy mode require Instructor. Instructor keeps the limit of 500 currently rostered learners per class.
Students currently join activities through class and team records rather than standalone student accounts. Activity codes and team codes must be used only by authorised participants.
For identified participation, a student must enter only their own institution-issued learner identifier and must not use another person's identifier or identity to join a team, confirm attendance or obtain a mark.
When one team representative enters identifiers for students present on a shared device, that representative must have those students' permission and must not enter anyone who is absent. The representative's acceptance is their own; it does not claim to be an acceptance on behalf of every teammate.
Instructor subscriptions
Instructor provides up to ten active classes in one workspace, with up to 500 rostered students per class, unlimited activities, Open participation, label-based Privacy mode and five additional instructors per class, subject to their assigned course roles. An active class is a class that is not archived. Archiving preserves records for review and frees an active paid class slot; restoring a class uses a slot. This is not an institutional licence for ten educators. Students do not pay.
Choose US$12 per month or US$99 per year. Both options provide the same features and capacity. Prices are in US dollars and exclude applicable tax. Checkout shows the recurring charge, applicable tax and total before you pay. Annual payment is a single US$99 recurring annual charge, not twelve monthly instalments. Your bank or payment provider may apply currency conversion charges.
Lemon Squeezy acts as merchant of record for the purchase. You buy the subscription through its hosted checkout, subject to its Buyer Terms. TAIF supplies the educational software. Use the payment-management link in TAIF or your receipt to view available invoices, update payment details and cancel renewals.
Your subscription renews automatically at the chosen monthly or annual interval until cancelled. Cancel before the next renewal to prevent that renewal charge. Plan switching, prorated credits and semester passes are not available at launch. Contact info@taiflab.org before changing your payment arrangement; do not buy overlapping subscriptions for the same workspace.
If a renewal payment fails, TAIF may provide temporary recovery access for up to fourteen days from the first failure, ending no later than fourteen days after the last verified paid period. Repeated retries do not extend the deadline. Update payment details promptly. The billing screen shows the applicable access deadline. Successful verified payment restores access according to the paid period.
After paid access and any recovery period end, your permanent Free class remains usable with roster-based participation and one additional instructor. Open participation and label-based Privacy mode require valid Instructor access. Removing learners, renewing or changing accounts does not reset consumed Free places. Other classes remain available for review and exports permitted by your course role. New teaching, authoring, roster additions and new participation there are restricted until valid teaching access is restored. Billing expiry does not delete teaching records; the data-retention policy continues to apply. Refunds or payment reversals may remove the coverage associated with that payment.
Payment never overrides suspension, course roles, learner-data authority or other legal and security requirements. TAIF honours existing agreed custom or unlimited arrangements according to their terms. Purchasing a subscription does not give an instructor authority to bind their institution or remove any requirement for institutional approval.
Cancellations and refunds
Use the complete Free class to evaluate TAIF before upgrading. We do not offer a general change-of-mind money-back guarantee or automatic refunds for unused subscription time, including annual periods. Cancelling prevents future renewals and normally leaves teaching access available until the verified paid period ends; cancellation does not itself refund an existing payment.
If you believe you have been charged twice, did not authorise a payment, or have experienced a material service problem, contact info@taiflab.org promptly. Include your order reference or the email used at checkout; do not send card details, authentication codes or learner records. We will investigate and arrange any appropriate correction or refund with the payment provider.
Nothing in this policy limits cancellation, refund or other rights that cannot be excluded under applicable law, or Lemon Squeezy's rights and obligations as merchant of record. A Free evaluation option does not waive mandatory consumer rights. Lemon Squeezy may issue refunds under its own policies even where TAIF does not offer a voluntary guarantee.
Approved refunds are handled through the payment provider and the applicable original payment method. Timing depends on the provider and your bank. A full refund can end the Instructor coverage supplied by that payment. The permanent Free allowance and teaching records remain subject to the access and retention rules above.
Privacy mode participation
Instructors may prepare team labels or individual aliases outside TAIF and upload only those labels. Keep learner identities, membership, attendance and the label-to-learner mapping in secure institution-approved records outside TAIF. Do not upload learner names, IDs or mapping files in this mode. Share each private entry code only with its intended participants.
TAIF records one result per label using one answering device. The instructor decides whether a result is graded, who receives any shared mark and how it is allocated locally. Label participation does not establish individual attendance or authorship. Privacy mode requires the same instructor authority and applicable learner permissions. It reduces disclosure and does not itself establish a lawful basis for processing.
Student and participant responsibilities
Students and participants must not:
- join a class or team, or access an assessment, without authorisation;
- manipulate scores, attempts or assessment states;
- interfere with another person’s or team’s assessment;
- circumvent assessment controls or deliberately exploit a bug or vulnerability;
- attempt unauthorised access to data or administrative functions; or
- use TAIF for academic misconduct or other unlawful conduct.
If a technical problem or accidental action occurs, report it to the relevant instructor or TAIF support instead of trying to manipulate the system.
Instructor responsibilities
Instructors may adopt TAIF directly in their professional capacity, subject to their actual authority and institutional rules. Where institutional approval is required, obtain it before use. Creating an account or checking a box does not purchase TAIF for, bind, or imply endorsement by an institution. TAIF retains its own privacy responsibilities.
An instructor who creates or manages a class confirms that they are authorised to create and administer it, provide or process participant information through TAIF, create or upload assessment content, use the intellectual property in that content, and access results for the learners or teams under their authority.
Instructors remain responsible for assessment design, appropriate use of TAIF, official marks and academic consequences, academic disputes, and compliance with their institution’s rules and applicable law.
Instructors must use institution-issued learner identifiers only where authorised, keep roster and export files secure, and review Unmatched self-reported participants before treating their records as official results.
Assessment records and official results
TAIF records assessment activity and calculates results according to the assessment configuration. TAIF itself does not determine a learner’s official academic result. The relevant instructor or educational institution remains responsible for official academic decisions.
Technical failures, connectivity problems, roster or team errors, and assessment configuration mistakes may require an authorised instructor to review, reset or adjust an outcome under the institution’s rules.
TAIF's institution-linked student export is an explicit restricted action that restores full institution-issued learner identifiers alongside marks and records the export in TAIF's audit history. An identifier marked Unmatched is self-reported and requires institutional review. The authorised person who downloads that file must secure, share, retain and delete it under the institution's privacy, assessment and records-management requirements.
Appropriate use
TAIF may not be used unlawfully, to harm others, to gain unauthorised access, to disrupt the service, to introduce malware, to probe or exploit security weaknesses without permission, or to copy or reverse engineer protected parts of TAIF except where law expressly permits it.
Intellectual property
TAIF intellectual property
The TAIF software, original interface, branding, design elements and other TAIF-created material remain owned by the relevant TAIF rights holder.
Instructor and institutional content
Instructors or institutions retain ownership of assessment questions and other material they upload, to the extent that they own those rights. They give TAIF only the limited permission necessary to store, process, display, deliver, back up and otherwise technically handle that content to operate the service. TAIF does not claim ownership merely because content is uploaded.
Availability, changes and suspension
TAIF aims to provide a reliable service, but uninterrupted availability is not guaranteed. Maintenance, connectivity issues or technical failures may occur, and features may change as the service develops.
TAIF may restrict or suspend access where reasonably necessary because of a security risk, misuse, unlawful conduct, a material breach of these Terms, or an attempt to compromise assessment integrity. Where practicable, action should be proportionate to the problem.
TAIF may update these Terms as the service or applicable requirements change. Material changes may require users to accept the updated Terms before continuing.
Limitation of liability, governing law and contact
To the extent permitted by applicable law, TAIF is not responsible for indirect or consequential loss arising from use or temporary unavailability of the service. Nothing in these Terms excludes liability that cannot lawfully be excluded.
Institutions and instructors remain responsible for official assessment and academic decisions.
These Terms are governed by the laws of the Republic of South Africa, unless applicable law requires otherwise.
Legal or support enquiries: info@taiflab.org
Material updates to these Terms will be reflected on this page together with the current effective date.